Digitalising procedures to reduce risk and ensure consistent performance.
At Hexagon, innovation begins with precision. As the global leader in measurement and digital reality technologies, Hexagon empowers industries to connect the physical and digital worlds — building the foundation for safety, efficiency, and sustainable progress. But in industrial environments where even minor procedural errors can have major consequences, measurement is only the beginning. The next frontier is managing knowledge itself.
The hidden cost of outdated procedures
Across industrial sectors, human error accounts for up to 90% of safety incidents and more than 70% of production disruptions. In many facilities, the root cause lies in obsolete procedure management — paper manuals stored in archives, inconsistent Word files, or scattered SharePoint folders that are difficult to update or access in the field.
Keeping thousands of procedures current across departments and sites is nearly impossible with manual revisions and disconnected systems. Obsolete instructions lead to confusion, non-compliance, and ultimately, risk. Meanwhile, a retiring generation of skilled workers takes with them the tacit knowledge that keeps plants running safely and efficiently.
For industries striving to achieve operational excellence, these challenges represent not just inefficiency but a systemic threat to performance, safety, and competitiveness.
Digitalising the knowledge lifecycle
Hexagon’s Asset Lifecycle Intelligence division addresses these challenges by helping organisations manage risk and maximise performance through digitalisation. Its portfolio — including HxGN EAM, HxGN APM, j5 Operations Management Solutions, and AcceleratorKMS® — turns industrial data into actionable insight, bridging the gap between operations and information.
Within this ecosystem, AcceleratorKMS® emerges as the cornerstone of intelligent procedure management. It transforms static documents into dynamic, connected resources that evolve with the organisation, ensuring that the right information reaches the right person, at the right time.
AcceleratorKMS®: the intelligent core of the connected worker platform
AcceleratorKMS® is a Procedure Lifecycle Management (PLCM) system purpose-built to digitalise and standardise operational processes. By converting complex procedures into structured digital content, it provides seamless, mobile access for operators — whether on-site, remote, or offline.
Through integrated feedback and analytics mechanisms, AcceleratorKMS fosters a continuous improvement loop, allowing field teams to contribute real-world insights that refine and strengthen procedures over time. This not only enhances compliance and safety but also captures the experiential knowledge of senior operators before it is lost.
At its core lies a Component Content Management System (CCMS) architecture, enabling content reuse and version control across thousands of procedures. The result is consistency, faster updates, and reduced administrative overhead.
For example, changes to a safety protocol can automatically propagate across related instructions — eliminating duplication and ensuring alignment across teams and assets.
Human performance meets digital precision
AcceleratorKMS doesn’t just digitalise documents; it transforms the way organisations think about human performance. Much like a digital twin provides a real-time view of asset performance, AcceleratorKMS delivers a real-time view of procedural integrity and workforce readiness.
It integrates seamlessly with other Hexagon platforms — from j5 Operations Management to digital twins and Asset Performance Management (APM) systems — creating a unified operational ecosystem. Workers access validated content anywhere, anytime, on any device, reducing errors caused by missing or outdated information.
The measurable impact is significant:
- Faster onboarding and shorter learning curves for new hires
- Reduction in incidents linked to procedural deviations
- Substantial time savings in procedure creation and revision
- Improved “time on tool” and operational efficiency
Building a knowledge-driven industry
In an era of workforce transitions and increasing regulatory pressure, the ability to capture, standardise, and share operational knowledge is becoming a competitive differentiator. AcceleratorKMS gives organisations a digital backbone for continuous learning and operational excellence — one that connects people, data, and decisions in real time.
From R&D to full-scale production, innovation thrives when knowledge flows freely and accurately. With AcceleratorKMS, Hexagon provides the technology to make that possible — empowering industries to work smarter, safer, and more sustainably.
